Refund Policy

Last updated — July 2026

The short version

All purchases are final and non-refundable. Dictro has a free plan precisely so you can try the full dictation experience before paying a cent — please use it to make sure Dictro works for you, on your Mac, before upgrading.

Why no refunds

Dictro is a small, independent product. The free plan lets you test everything that matters — accuracy, speed, and how it fits your workflow — with no time limit. Because you can evaluate the product fully before buying, we don't offer refunds after purchase.

Cancelling a subscription

You can cancel at any time from your account. Cancelling stops all future charges immediately; your paid plan remains active until the end of the billing period you've already paid for, and no partial or pro-rated refunds are given for the unused time.

Exceptions

We will always make it right in these cases:

• Billing errors — if you were charged twice, or charged after cancelling, contact us and we'll refund the erroneous charge in full.
• Where the law requires it — nothing in this policy limits statutory rights that cannot be waived in your country (for example, certain consumer withdrawal rights in the EU and UK).

Contact

Billing questions or a suspected billing error: help@dictro.com. Include the email address on your account.